How to Retrieve Your VietinBank iPay Password with Your Phone

Having trouble accessing your VietinBank iPay account due to a forgotten password? Don’t worry, we’ve got you covered! In this article, we will guide you through the simple steps to retrieve your iPay password and regain access to your account. Whether you’re using your phone or need to contact VietinBank’s hotline or visit a branch, we’ll provide you with all the information you need to successfully recover your password. So, if you’re looking to retrieve your VietinBank iPay password, whether you’ve forgotten it or need to reset it, keep reading to learn more!

Steps to Retrieve iPay Password using Phone

To retrieve your VietinBank iPay password using your phone, follow these steps:

Open the VietinBank iPay app on your smartphone and navigate to the login page. If you have forgotten your iPay username or password, you can easily retrieve it by following these steps.

Choose the option “Quên tên đăng nhập” (Forgot username) if you have forgotten your username, or “Quên mật khẩu” (Forgot password) if you have forgotten your password.

Fill in the required information on the page. This typically includes your account name, phone number, ATM card number, card password, and authentication code. Make sure to double-check the accuracy of the information you provide.

Enter the one-time password (OTP) that you receive on your registered phone number. This is an additional security measure to ensure that you are the rightful account holder.

Submit the request for password retrieval. The system will process your request and if all the provided information matches, a new password will be generated and sent to your phone.

You can now use the newly generated password to log in to your VietinBank iPay account. Once logged in, it is recommended to change your password for security purposes.

Contact VietinBank Hotline

If you encounter any issues with retrieving your iPay password or need further assistance, you can contact the VietinBank hotline at 1900 558868 (or +84439418868 if you are outside Vietnam). The hotline is available to provide support and guide you through the process of recovering your password.

When you call the hotline, be prepared to provide your personal details, such as your full name, date of birth, and identification number. You may also need to provide your registered phone number and the digits on your ATM card or credit card.

The VietinBank hotline staff will assist you in verifying your identity and guide you through the necessary steps to retrieve your iPay password. They can address any other inquiries or concerns you may have as well.

Visit VietinBank Branch

If you prefer to retrieve your iPay password in person, you can visit a VietinBank branch or transaction office near you. Ensure you bring along your identification documents, such as your ID card (CMND/CCCD) or passport, for verification purposes.

Once you arrive at the branch, inform the staff that you need assistance with retrieving your iPay password. They will guide you through the process and provide you with the necessary forms to fill out.

Complete the required information in the form, which may include personal details, your account information, and an explanation of the issue you are facing.

After submitting the form, the staff will review and verify your information. Once your identity is confirmed, they will assist you with retrieving your iPay password and provide you with a new one.

It is advisable to log in to your iPay account immediately after receiving the new password to ensure its functionality. Once logged in, consider changing your password for added security.

Check Email for iPay Username (if forgotten)

If you have forgotten your iPay username, you can check the email you used during the iPay registration process for the username retrieval.

Search your email inbox or spam folder for any emails from VietinBank related to your iPay registration. Look for an email that contains your account details or username.

Open the email and review the information provided to locate your iPay username. If you cannot find the email, you may need to contact VietinBank support or visit a branch office for further assistance in accessing your iPay username.

Remember to keep your iPay username and password securely stored to avoid any future login issues.

Please note that these procedures may vary depending on the specific policies and guidelines of VietinBank. It is always recommended to directly contact VietinBank support or visit a branch office for the most accurate and up-to-date information pertaining to iPay password retrieval and account access.

Conclusion

Retrieving your forgotten VietinBank iPay password doesn’t have to be a daunting task. With the straightforward steps we’ve provided, you can quickly regain access to your account and resume using the convenient features of iPay. Whether you choose to follow the phone retrieval method, contact VietinBank’s hotline, or visit a branch in person, you have options that cater to your needs. Remember, it’s always important to keep your password secure and consider changing it periodically for enhanced account protection. So, don’t let a forgotten password hold you back—take action and regain control of your VietinBank iPay account today!